Terms & Conditions – tv9999 Platform Rules
Please read these terms carefully before using tv9999. By accessing or placing bets on our platform, you confirm that you have read, understood, and agreed to be bound by these conditions.
Key Rules at a Glance
Terms & Conditions
Eligibility and Account Registration
To open an account with tv9999 and access our services, you must satisfy all of the following conditions at the time of registration and at all times thereafter:
- You are at least 21 years of age. tv9999 does not permit players under the age of 21 to register, deposit funds, or place bets under any circumstances.
- You are registering as an individual in your own name and for your personal, recreational use only. Corporate accounts, agent accounts, and accounts opened on behalf of third parties are not permitted.
- You have not previously had an account closed, suspended, or terminated by tv9999 for any reason.
- You are fully capable of entering into a legally binding agreement and are not restricted from doing so under any applicable law.
- You will provide accurate, truthful, and complete information during registration and will update your account details promptly if any information changes.
- You understand that gambling involves financial risk and that you may lose money placed as bets. You accept full responsibility for any losses incurred.
tv9999 reserves the right to request documentary proof of age, identity, and payment method ownership at any time. Failure to provide such documentation within the requested timeframe may result in account suspension and withholding of pending withdrawals until verification is complete.
Account Management and Security
Each player may hold only one active account on tv9999. Opening multiple accounts — whether under the same or different personal details — is a violation of these terms and may result in all associated accounts being permanently closed and all balances voided.
You are solely responsible for maintaining the confidentiality of your username and password. You agree to:
- Never share your login credentials with any other person.
- Log out of your account after each session, particularly on shared devices.
- Notify tv9999 support immediately if you suspect unauthorised access to your account.
- Use a strong, unique password and update it regularly.
tv9999 will not be held liable for any financial losses arising from unauthorised use of your account where that unauthorised use results from your failure to keep credentials secure. Any bets placed on your account — whether by you or a third party — are your financial responsibility.
tv9999 may, at its discretion, close dormant accounts that have had no login activity for a period of 12 consecutive months. Prior notice will be sent to the registered email address where possible. Any remaining balance in a dormant account will be dealt with in accordance with our dormancy policy, details of which are available by contacting support.
Deposits, Withdrawals, and Payment Methods
All financial transactions on tv9999 are conducted in Bangladeshi Taka (BDT). Deposits and withdrawals are processed via the following approved payment channels: bKash, Nagad, Rocket, and Upay. tv9999 does not accept cash transactions or third-party payment processors not listed here.
Deposits: Deposits are credited to your account promptly upon confirmation from the payment provider. Minimum deposit amounts apply and are displayed at the cashier screen. tv9999 does not charge deposit fees, though your payment provider may apply their own service charges.
Withdrawals: Withdrawal requests from verified accounts are processed within the timeframe specified in the cashier section. You may only withdraw funds to a payment account registered in your own name. tv9999 reserves the right to conduct identity and source-of-funds checks before processing any withdrawal. Minimum and maximum withdrawal limits apply as displayed in the cashier.
- Withdrawals will not be processed to a different payment method than the one used for the deposit, except where the original method is no longer available.
- tv9999 is not responsible for delays caused by payment service providers or network outages.
- Chargebacks, reversals, or disputes filed with a payment provider without first contacting tv9999 support are a breach of these terms and may result in account suspension.
Bonuses, Promotions, and Free Bets
tv9999 offers bonuses and promotions from time to time, including welcome bonuses, reload bonuses, free spins, and cashback offers. All bonuses are subject to their own specific terms and wagering requirements, which are displayed at the time the offer is presented.
General bonus conditions that apply across all tv9999 promotions unless stated otherwise:
- Bonuses are available to one account per household, device, IP address, and payment method. Claiming multiple bonuses through duplicate accounts will result in all associated accounts being closed.
- Wagering requirements must be met before any bonus-derived winnings can be withdrawn. The applicable wagering multiplier is stated on each individual promotion page.
- tv9999 reserves the right to withdraw any bonus or cancel any promotion at any time without prior notice, including where abuse or exploitation is suspected.
- Bonuses have an expiry period. Unmet wagering requirements and unclaimed bonus funds will be forfeited upon expiry.
- Cash deposits made to your account are used for wagering before bonus funds unless the cashier indicates otherwise.
tv9999 takes bonus abuse seriously. This includes, but is not limited to, creating accounts with false details to claim bonuses, using betting strategies designed to exploit bonus terms, and collusion with other players. Any such activity will result in permanent account closure and forfeiture of all funds.
Betting Rules and Game Conduct
All bets placed on tv9999 are subject to the specific rules applicable to each game or sports market. It is your responsibility to read and understand these rules before placing a bet. The following general rules apply to all betting activity on tv9999:
- Bets are only valid once confirmed by the tv9999 system and a confirmation reference has been issued. Unconfirmed bets resulting from network interruptions will be void.
- tv9999 reserves the right to void bets where an error has occurred in the odds or game parameters, including technical errors, data feed failures, and human error.
- In-play betting markets are subject to suspension or voiding at tv9999's discretion where live data becomes unavailable or unreliable.
- Winnings from bets will be credited to your account balance following the conclusion of the relevant event or game round.
- tv9999 does not accept liability for interrupted sessions caused by internet connection failures on your end. It is your responsibility to ensure a stable connection before placing bets.
For live casino games powered by third-party studios such as Evolution Gaming, Pragmatic Play Live, and Ezugi, the rules of each individual game as communicated by the game interface take precedence. tv9999 accepts no liability for decisions made by the live dealer or studio that fall within the studio's own operational procedures.
Responsible Gaming and Self-Exclusion
tv9999 is committed to promoting responsible gambling among all of its players. We provide a range of tools designed to help players maintain control of their gambling activity:
- Deposit Limits: You may set daily, weekly, or monthly deposit limits on your account at any time through account settings or by contacting support.
- Session Time Reminders: You may configure reminders that alert you when you have been playing for a set period of time.
- Self-Exclusion: Players who wish to take a break from gambling may request a self-exclusion period of 30 days, 90 days, 6 months, 12 months, or permanent exclusion. During self-exclusion, your account will be disabled and you will not receive any promotional communications.
- Reality Checks: Periodic pop-up notifications are available to remind you of the time elapsed in a session.
If you believe gambling is negatively affecting your life or the lives of those close to you, we strongly encourage you to visit our Responsible Gaming page or contact our support team directly. tv9999 takes its duty of care seriously and our team is trained to assist players who need help.
tv9999 strictly enforces its 21+ age policy. We use verification procedures to confirm the age of our players and will close any account found to belong to a person under the age of 21 without exception.
Prohibited Conduct
The following actions are strictly prohibited on tv9999 and will result in immediate account suspension, permanent closure, and forfeiture of all balances where applicable:
- Using automated software, bots, or scripts to interact with the platform or place bets.
- Exploiting software bugs, glitches, or errors in the platform. Any winnings resulting from exploitation of a technical error will be voided.
- Engaging in collusion with other players to manipulate the outcome of games or sports markets.
- Match-fixing, spot-fixing, or placing bets on the basis of inside information not publicly available.
- Engaging in money laundering, structuring, or any other financial crime through tv9999 accounts.
- Opening accounts on behalf of another person, including account sharing, account selling, or account renting.
- Providing false, misleading, or incomplete personal information during registration or verification.
- Attempting to circumvent account blocks, self-exclusion measures, or access restrictions through any means.
tv9999 co-operates with payment processors and relevant authorities in investigating suspected financial crime. Where activity is deemed suspicious, tv9999 may freeze account funds pending investigation and report the matter to appropriate parties without prior notification to the account holder.
Intellectual Property
All content on the tv9999 platform — including but not limited to the brand name, logo, website design, game interfaces, graphics, text, and software — is the exclusive property of tv9999 or its licensed content providers. You are granted a limited, non-exclusive, non-transferable licence to access and use the platform for personal, non-commercial purposes only.
You may not copy, reproduce, modify, distribute, or create derivative works from any element of the tv9999 platform without prior written consent. Unauthorised use of tv9999's intellectual property will be subject to legal action.
Limitation of Liability
To the fullest extent permitted by applicable law, tv9999 and its affiliates, directors, employees, and agents shall not be liable for:
- Any loss of profits, revenue, data, or goodwill arising from your use of the platform.
- Losses resulting from service interruptions, maintenance windows, or technical failures beyond our reasonable control.
- Decisions made by live casino studios, game providers, or third-party data feeds that affect the outcome of games or markets on tv9999.
- Financial losses incurred as a result of your gambling activity, including losses that arise from the use of bonus funds.
- Any indirect, incidental, special, or consequential damages arising in connection with these terms or your use of the tv9999 platform.
Nothing in these terms shall exclude or limit our liability for fraud, death, or personal injury caused by our negligence, or any other liability that cannot be excluded under applicable law.
Amendments and Governing Law
tv9999 reserves the right to amend, update, or replace these Terms & Conditions at any time. Where changes are material, we will make reasonable efforts to notify registered players via their registered contact details. Your continued use of tv9999 after any such changes constitutes your acceptance of the updated terms.
It is your responsibility to review these terms periodically. The date at the top of this page indicates when the terms were last revised. If you do not agree to the revised terms, you must stop using the platform and contact support to close your account.
These Terms & Conditions and any dispute arising from your use of tv9999 shall be governed by and construed in accordance with the applicable laws of the jurisdiction in which tv9999 operates. Any disputes that cannot be resolved through our customer support process may be referred to the appropriate dispute resolution body.
Contact and Support
If you have any questions about these Terms & Conditions, or if you wish to raise a complaint, please contact the tv9999 support team. Our support team is available 24 hours a day, 7 days a week via live chat on the platform.
You may also reach us by email. Our contact address is: support@tv9999.pro. Please note this is a plain-text contact detail and is not a clickable link. Include your registered username and a clear description of your query in any correspondence.
We aim to acknowledge all support queries within 24 hours (Bangladesh Standard Time, UTC+6) and resolve most issues within 5 business days.